If your Vers system was purchased online through the Vers website, you have 30 days to return it for credit; you will be responsible for all return shipping costs. It is important that contact us first for authorization and instructions via email to Hello@versaudio.com – we cannot take responsibility for returned units without prior authorization, sorry. The product needs to arrive in ‘new’ condition with all original accessories and packaging to receive full credit; you may be charged for any missing accessories. Refunds will be issued on the credit card used for the original order for the cost of the merchandise returned. If your Vers merchandise was purchased through an outside retailer, you must return your unit to the original place of purchase. Please refer to that retailer’s return policy.
All BS sound systems carry a one year warranty against defects relating to materials and workmanship. If you have a technical issue, please contact us first via email to Hello@versaudio.com. All returns must be accompanied by a RA number. Authorization may be obtained by contacting via the Technical Support Form on this page.